[TRAVEL ADVISORY] Japan Airlines Passengers traveling on JAL International Flights are “JAL Covid-19 Cover” (as of Dec 11, 2020)


[UPDATE AS OF DEC 11, 2020]


Please be informed that Japan Airlines’ will provide passengers traveling on JAL international flights with “JAL Covid-19 Cover”. JAL has teamed up with Allianz to provide complimentary cover for medical, testing and quarantine costs in the event that their customers test positive for Covid-19 during their travel. In addition, JAL have set up a 24-hour support line that customers can contact from anywhere in the world if they suspect they have been infected with the coronavirus that causes Covid-19. Cover applies for a limited time from December 23, 2020. Please see below for further details.

 

1. Applicable period: Flights departing on/after December 23, 2020 and on/before June 30, 2021.


2. Applicable flights: JAL international flights (operated by JAL with JL flight numbers) *codeshare flights operated by other airlines are not applicable.


3. Service Detail:

(1) Compensation for expenses incurred for Covid-19 testing, medical expenses and quarantine costs if a passenger test positive to Covid-19 during travel.

Expenses covered:

  • Medical expenses: up to 150,000 euros per applicable travel period.

(Covers hospital expenses incurred during treatment.)

  • Quarantine accommodation costs: Up to 100 euros per person per day for up to

14 days.

  • Medical evacuation: Up to 1,500 euros per person.

(Covers medical evacuation to the passenger’s country of residence if deemed necessary by a medical practitioner.)

  • Repatriation of the body: Up to 1,500 euros per person.

(2) 24-hour consultation service available from anywhere in the world

 

4. Registration fee: Free of charge

This service is provided automatically when you purchase a JAL ticket and no separate registration is required.

 

5. Condition of cover: Once a positive test result has been confirmed. If the result is positive, related medical expenses incurred before that time are also covered.


6. Period of cover: Valid for 31 days from the date of boarding an eligible JAL international flight. There is no restriction on the date of purchase of the ticket.

  • Cover is based on the date of departure of the first JAL-operated international flight with a JL flight number, which must be within the applicable period of cover.
  • However, the cover is not available in the passenger’s country of residence and ends once the passenger returns to their country of residence.

 

7. Other points to bear in mind:

  • The passenger needs to contact the JAL Covid-19 Cover Assistance line in advance for cover to apply.
  • If the passenger pays for expenses themselves, they cannot request reimbursement later.
  • If the passenger experiences any Covid-19 related symptoms they should immediately contact the JAL Covid-19 Cover Assistance line.

 

8. Further details and inquiries:

For further information about this service, please check the following website:

https://www.jal.co.jp/ph/en/info/travelalerts/flysafe/jalcoronacover/index.html


Reference: Japan Airlines Advisory 2020-046 as of Dec 14, 2020

 

Find out the cheapest airfares and book your air ticket now through Rakso Travel Online Air Ticket Reservation System.

 

Need help? Visit RAKSO TRAVEL's website at www.RAKSOTRAVEL.com or send an email at support@raksotravel.com.

 

***

 

For more travel updates, make sure to follow below accounts: 

Facebook, Instagram, Twitter, Google, YouTube, and Pinterest


Post a Comment

0 Comments