[UPDATED AS OF JAN 18, 2020]
Due
to the evolving COVID-19 situation, PAL and various governments around the
world have issued precautionary measures, mandatory protocols, and requirements
for travelers. While it is the traveler’s sole responsibility to verify and
comply with all these requirements, Philippine Airlines does its best to extend
help and guide travelers in ensuring they are accepted to PAL's flights and are allowed
entry to the countries or PH destinations they will be arriving in.
Philippine
Airlines are pleased to inform you that PAL Testing Facilities now accept online
pre-payments for RT-PCR and Antigen Tests on international and domestic flights
from Manila starting January 15, 2021.
If
the country or the Local Government Unit of your destination requires a
COVID-19 test before departure, you can undergo these tests through PAL's
Testing Facilities, in partnership with DOH-accredited Detoxicare Molecular
Diagnostics Laboratory.
All passengers must register via the Passenger Profile and Health
Declaration (PPHD) Form as early as 5 days prior to departure. Please take note
that this is a two-step registration process.
For Domestic Flights: https://bit.ly/PALDomPPHD
For International
Flights (ex-MNL only): https://bit.ly/PALIntPPHD
In compliance with
international regulations, passengers
bound for the US, Canada, and Australia do not need to register online, but
are required to fill out a paper form strictly upon airport check-in.
Passengers bound for Singapore are required to fill out a separate
form upon airport check-in in addition to the PAL PPHD online registration.
After successfully registering, passengers must fulfill and secure all needed travel and health documents of their destination, which may include downloading a mobile app, accomplishing other online forms, booking a quarantine hotel, and/or securing a negative COVID-19 test result in the specified validity timeframe. Please take note that there may be additional requirements if passengers have onward connecting flights to another country/destination until their final point of arrival.
See below the schedule of the PAL testing facility and the list of PAL laboratory and testing partners:
At the airport, passengers shall undergo a document check to
ensure the validity and completeness of all requirements, including
presentation of the QR code indication successful registration to the PPHD.
Once cleared, passengers may proceed to check in for their flight.
You can arrange for your
RT-PCR Test through a testing facility at Philippine
Airlines Learning Center, Manila City. The tests will be conducted by PAL’s
DOH-accredited partner, Detoxicare
Molecular Diagnostics Laboratory. Testing is available via drive-thru or
walk-in and is open daily (Monday-Sunday) at 8AM to 5PM (no noon break).
Enjoy a lower rate of PHP 3,300 exclusive for PAL ticket holders
starting December 12, 2020. Test results are released within 24 hours*. You may pay in cash
(PHP only), card (debit or credit), GCash, PayPalTM, WeChat Pay, or Alipay.
Senior Citizen and PWD discounts apply.
Upon entering the
facility, please present your ID, PAL ticket, and QR code indicating successful
registration to the PAL PPHD. You shall then be asked to fill out a Health
Assessment Checklist in compliance with the PH Department of Health requirements
on entering public places.
You may input "PAL
Learning Center (PLC)" in your GPS software app or click this Google Maps pin for easier navigation.
1. Do I need to register before my departure from the Philippines?
All passengers must
register via the Passenger Profile and Health Declaration (PPHD) Form as early
as 5 days prior to departure via https://bit.ly/PALDomPPHD
for domestic and https://bit.ly/PALIntPPHD
for international ex-MNL flights.
In compliance with international
regulations, passengers bound for the
US, Canada, and Australia do not need to register online, but are required
to fill out a paper form strictly upon airport check-in. Passengers bound for Singapore are required to fill out a separate form
upon airport check-in in addition to the PAL PPHD online registration.
2. I have an onward flight on another airline to another country,
which requirements do I need to secure?
To ensure entry in all
points of arrival, you must secure travel and health documents required by the countries
you will transit through and arrive in. For more information, visit https://bit.ly/PALTravelsFromPH.
3. Do I need to undergo an RT-PCR test before departure?
Some countries and LGUs
in the Philippines require travelers to undergo an RT-PCR test before
departure.
Validity of the test
results may also vary. For a guide on which countries (where PAL flies to) and
PH destinations require an RT-PCR test, visit https://bit.ly/PALTravelsFromPH (for
international) and https://bit.ly/PALTravelsWithinPH
(for domestic).
4. Where can I get an RT-PCR Test?
Please be reminded that
some countries require travelers to take an RT-PCR Test at specific hospitals/laboratories.
Unless specified, you may book an appointment at the PAL testing facility or PAL laboratory and testing partners for discounted rates and/or quicker release of results. You may
also undergo the swab test at other testing sites as long as they are
accredited by the country of destination or the Philippine government, as
specified. Click here for a full list of these testing facilities.
5. How do I avail of the discounted testing rate with PAL's
testing partners?
To avail, contact and
book an appointment with PAL's testing site or testing partner, proceed to the
testing facility and present your ID, PAL Ticket, and QR Code indicating
completion of registration via the PAL Passenger Profile and Health Declaration
Form. Pay and undergo the test and wait for your electronic results sent via
e-mail or accessible through the testing partner’s portal. If you are under a
Local Manning Agency (LMA), your LMA may book and pay for the swab test on your
behalf. Please coordinate with them directly.
6. I have a Local Manning Agency, can they secure the requirements
for me?
Depending on the arrangement,
your Local Manning Agency may secure the travel and health documents on your
behalf, which may include registering you to the PAL PPHD, securing you testing
appointment, among others. Please contact your LMA for any concerns or needed
arrangements.
7. Where is PAL Learning Center?
Philippine Airlines
Learning Center (PLC) is located at 540 Padre Faura St., Ermita, Manila. This
is near Robinsons Manila. You may pin “PAL Learning Center (PLC)” on your GPS
software app or click this Google Maps pin for easy navigation.
8. Can I go to PAL Learning Center without a prior booking?
No prior booking is
needed. If you wish to take your COVID-19 test at the PAL facility in PAL
Learning Center, please bring your ID, PAL Ticket, and QR code indicating
completion of registration to the PPHD. Upon entry, you will be asked to fill
out a Health Assessment Checklist in compliance to the PH Department of Health requirement
on entering public places.
9. How much is the testing fee at PAL Learning Center?
The testing fee is at
PHP 3,300 starting December 12, 2020. Results are released within 24 hours. You
may pay in cash (PHP only), card (debit or credit), GCash, PayPalTM, WeChat
Pay, or Alipay.
10. I am an LMA, can I request for PAL to conduct the group
testing in my office or in a facility of my choice?
Group testing (minimum
of 10) in another facility can be arranged. Contact +639685539214 (Smart), +639062613074
(Globe), or e-mail booking.detoxicare@molecularlabph.com.
| Travel Rules and Requirements | https://bit.ly/PALTravelRules |
| Passenger Profile and Health Declaration Form | https://bit.ly/PALDomPPHD https://bit.ly/PALIntPPHD |
| PAL Laboratory and Testing PartnersY | https://bit.ly/PALTestPartnersDom https://bit.ly/PALTestPartnersInt |
Reference: Philippine Airlines Advisory as of Jan 18, 2020
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