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Fly Confidently with Cathay Care as they carefully considered what matters most to passengers about traveling. Introducing enhanced measures across every stage of the journey, from check-in to the cabin, to help passengers travel with confidence.
1. Contactless check-in and boarding
Striving to minimize contact during check-in and boarding.
- Online check-in and self-service facilities.
- Germ-resistant Nano-coated counters (on trial at Hong Kong International Airport) physical distancing and screens.
- Health declaration upon check-in.
- Automatic and biometric gates at boarding (available in selected ports and coming soon to Hong Kong).
2. Wait with confidence
Passengers can relax in the lounges.
- All passengers have been temperature checked.
- All staff and passengers are required to wear face coverings.
- Adjusted meal services to reduce contact.
3. Prioritizing you onboard
We’re taking every measure to reduce passengers’ contact and safeguard their health.
- Mandatory face coverings throughout the flight.
- All passengers are temperature checked.
- Blocking off seats wherever possible.
4. A clean travel environment
We’ve ramped up our sanitization and service flow to ensure passengers are protected in the air.
- Thorough sanitization of all surfaces – from in-flight screens to air conditioning controls – between every flight.
- A modified meal service designed to reduce contact with the crew.
- Temporary suspension of the pre-meal bar and pre-poured drinks (drinks will still be available throughout the flight).
5. HEPA filtered cabin air
Our HEPA (High-Efficiency Particulate Arresters) filter and air circulation technology ensures the highest possible quality of air.
- Removes 99.999 percent of airborne contaminants.
- It offers a similar level of performance to those used to keep the air clean in hospital operating rooms and industrial clean rooms.
6. Our cabin crew
Our crew follows detailed safety procedures to protect the wellbeing of everyone on board.
- Masks, gloves, and goggles provided for all crew.
- Strict layover guidelines including no contact with the local community and close medical surveillance.
Reference: Cathay Pacific
Your health and safety are always the top priority, so better follow health guidelines and do also proper prevention like thoroughly washing your hands or wearing a mask.
Need help? Visit RAKSO TRAVEL's website at www.RAKSOTRAVEL.com or send an email at support@raksotravel.com.
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