[TRAVEL TIPS] Fly Safe with Air Asia

As some countries open their borders, and some airlines prepare to fly the skies once more, it’s understandable that you may have questions on your mind. Air Asia is one of those airlines who is preparing for the new normal of flying.  

Here are some safety guidelines by Air Asia to ensure you have a safe journey: 

Use a Mask 
Always wear a mask and maintain social distancing through your journey. Travelers will be required to bring their own mask and wear it properly before, during, and after the flight, including during check-in and bag collection. 

Commute Safely 
Better to start early and ensure that you reach the airport safely.   

Access the Terminal  
As airport authorities will provide new requirements due to the pandemic, it is better to arrive at least 3 hours before departure with sufficient time to complete all formalities and self-declaration forms.  

Temperature Check 
A temperature check will be done before access the terminal building. 

Check-in Counter  
Maintain social distancing during the check-in process. 

Baggage Limits  
Air Asia is now implementing a 1 small carry-on cabin bag per passenger (Laptop bag or handbag or small bag with essentials for infants), 

Boarding Gate 
A temperature check will be done. Please submit the completed self-declaration forms. 

Coach or Aerobridge to Flight 
Follow social distancing for safety precautions while in the aerobridge or commuting in the coach from the terminal building to the flight. 

The embarkation process will follow social distancing. Usage of masks inflight is compulsory and alcohol swabs will be available on board for guests. 

In-flight Meals 
To ensure the usage of masks and to minimize contact, In-flight services of meals is temporarily suspended. Water would be available for all guests. 

Please disembark the aircraft in an organized manner by following social distancing norms. 

Baggage Collection 
While following social distancing, keep your masks on and maintain all precautions when collecting your bags and exiting the terminal. 


COVID-19 Positive Case 
We have detailed procedures and adequate measures laid down for immediate implementation in the event of suspected or positive covid-19 cases to manage any such eventualities for in-flight situations. 

Screening of Our Allstars 
All Air Asia Allstars from our inflight crew and ground services personnel in operations undergo thermal screening operate under strict guidelines and follow social this testing norm in order to ensure their personal health and safety and that of all our guests. 

Deep Cleaning 
Every aircraft returns to its base location and undergoes a deep cleaning of the cabin every night we take great pride and presenting and maintain a safe and secure environment and an experience that is second to none. 

Air Circulation and Filtration 
Air Asia uses HEPA (High-Efficiency Particulate Arresters) aircraft filtration systems which filter 99.999% of dust particles and airborne contaminants such as viruses and bacteria HEPA filters a similar level of performance to those used to keep the air clean in hospital operating rooms are disinfection checklist follow the guidelines issued by World Health Organization (WHO), International Civil Aviation Organization (ICAO) and International Air Transport Association (IATA) 

COVID-19 Guidelines 
We closely monitor global best practices and work closely with medical professionals and regularly updated about health and safety aspects and strictly adhere to stringent guidelines. 

Reference: Air Asia 

Your health and safety are always the top priority, so better follow these few guidelines and do also do proper prevention like thoroughly washing your hands or wearing a mask. 

Need help? Visit RAKSO TRAVEL's website at www.RAKSOTRAVEL.com or send an email at support@raksotravel.com.  

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